Cancellation, Return, Refund and Replacement Policy

You may request cancellation within 7 days of purchase for a full refund if the first issue has not entered preparation or dispatch. If preparation has begun, we will explain any lawful deduction or alternative before acting.

Where European distance-selling law applies, an eligible consumer subscription generally has a 14-day withdrawal period from conclusion of the contract. The newspaper and periodical exception does not remove the withdrawal right for subscriptions. Any lawful exception or deduction must be explained case by case.

Send an unambiguous request through Contact, email or WhatsApp with your name and order reference. Where withdrawal applies, reimbursement will use the original payment method within the legally required period.

Contact us within 14 days of delivery—or the expected date for a missing copy—with the order reference and, where helpful, photographs. We will arrange replacement, redelivery or refund. This reporting window does not shorten mandatory remedies or guarantees.

Approved refunds are submitted to Razorpay and recorded against the original order. Bank processing time is outside our control. Cancelling manual renewal alone does not refund editions already correctly supplied.